Delivery Policy

Welcome to ANAWA!

Thank you for your interest in our exquisite collections. We are committed to ensuring your beautiful choices reach you safely and in a timely manner. Please read our shipping policy carefully.

Processing Time:
All our items are crafted with precision and care. As we deal in premium, and often made-to-order or intricately designed outfits, please allow 2-7 business days for order processing before your item is shipped. This time is for quality checks, finishing, and packaging. During sale periods or for heavily embroidered bridal wear, this period may be extended. We will notify you if there are any significant delays.

Shipping Areas & Methods:
We currently ship across Pakistan via our trusted courier partners (e.g., Leopards, TCS, etc.).

  • Lahore: Estimated delivery 1-2 business days after dispatch.

  • Other Major Cities (Karachi, Islamabad, Rawalpindi, etc.): Estimated delivery 2-3 business days after dispatch.

  • Other Remote Areas: Estimated delivery 2-5 business days after dispatch.

Shipping Costs:

  • Free Shipping on all orders over PKR 5,000.

  • For orders below PKR 5,000, a flat shipping fee of PKR 300 will be applied at checkout.

Order Tracking:
Once your order is dispatched, you will receive a confirmation email along with a tracking number and a link to monitor your package's journey.

Important Notes:

  • Please ensure your shipping address is correct. ANAWA is not responsible for delays or losses due to incorrect addresses provided by the customer.

  • The delivery dates provided are estimates and are not guaranteed. Delays can occur due to courier service issues, weather conditions, or public holidays.

  • For urgent deliveries, please contact us at 03007620069 or help@anawa.pk before placing your order, and we will do our best to accommodate your request (additional charges may apply).